Replace the photo-copiers. Or at least repair the card readers so they actually tell me my balance. It saddens me that this school so eager to flaunt its technological savvy has been so negligent of these copiers. Also, to suggest that I travel to the print and copy shop is irresponsible due to the restrictions on reserve materials. Kindly take all of my tuition and purchase a new copier. Or if that doesn't work what if the "million dollar Freston gift" I am forced to read about. Or perhaps that alleged $82 million endowment. Surely the funds could be found somewhere. Lastly, I will say that the most aggravating thing about the copiers is that they are, for me, the library's only short-coming. All the more reason to address this at once. Thank you for reading this.
The copiers are on a contract that runs through next summer. Next spring we will probably begin the process of putting out an RFP for copiers and service. We will take all the comments and complaints we get very seriously in evaluating the proposals from vendors.
The swipe-card readers are standardized throughout the campus labs and printing facilities and are maintained by IT. If you swipe your card at one of the print stations (not the copiers) it will tell you your total balance (ECcash plus print credits). If you have complaints about the card readers, you should address them to IT staff.
